Desktop Support Specialist Job - (galveston, texas)
Job Title:
Desktop Support Specialist Business Unit:
CIOIS Full/Part Time:
Full:
Time (40 hours) Regular/Temporary:
Regular Min Qualifications Associates degree or equivalent in related field and no experience required.
Job Description Salary Range From 40,000.
00 To 50,000.
00 Annually Specific Job Related Duties Assist customers with IT related users in a Service Desk setting, troubleshooting issues and resolving where applicable remotely.
Interact with application software and operating systems to diagnose and resolve unique, non:
recurring problems.
Troubleshoot trouble tickets to resolve basic technical problems with desktop computing equipment primarily over the phone.
Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin client computers.
Adheres to internal controls and reporting structure.
Work Schedule Business Unit:
Rebecca Sealy Hospital/ Clear Lake Center Preferred Education Associates degree or equivalent in related field.
Desktop support experience on PC's with Windows operating systems.
Preferred License/Certificate Microsoft certifications :
ex:
MCP, MCSE, A+, etc.
.
Preferred Work Experience Experienced with Wyse Terminals and Citrix Technology preferred.
Macintosh experience.
Previous experience in an IT Service Desk call center.
Equal Employment Opportunity Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Desktop Support Specialist Business Unit:
CIOIS Full/Part Time:
Full:
Time (40 hours) Regular/Temporary:
Regular Min Qualifications Associates degree or equivalent in related field and no experience required.
Job Description Salary Range From 40,000.
00 To 50,000.
00 Annually Specific Job Related Duties Assist customers with IT related users in a Service Desk setting, troubleshooting issues and resolving where applicable remotely.
Interact with application software and operating systems to diagnose and resolve unique, non:
recurring problems.
Troubleshoot trouble tickets to resolve basic technical problems with desktop computing equipment primarily over the phone.
Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin client computers.
Adheres to internal controls and reporting structure.
Work Schedule Business Unit:
Rebecca Sealy Hospital/ Clear Lake Center Preferred Education Associates degree or equivalent in related field.
Desktop support experience on PC's with Windows operating systems.
Preferred License/Certificate Microsoft certifications :
ex:
MCP, MCSE, A+, etc.
.
Preferred Work Experience Experienced with Wyse Terminals and Citrix Technology preferred.
Macintosh experience.
Previous experience in an IT Service Desk call center.
Equal Employment Opportunity Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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